Skip to top navigationSkip to shopping bagSkip to footer links
GapGap FactoryOld NavyBanana RepublicAthleta
Extra 50% off sale
50–60% off limited-time deals + extra 20% off with code MORE
Extra 50% off sale
50–60% off limited-time deals + extra 20% off with code MORE
Extra 50% off sale
Gap logoGap logo
  • New
  • Women
  • Men
  • Girls
  • Boys
  • Baby & Toddler
  • GapStudio
  • GapX
Customer Service

Getting a Price Adjustment

If an item you've purchased has gone down in price, you can request a one-time price adjustment within 14 days of your order date.

Items purchased using a promotion code or other discount aren't eligible for a price adjustment unless you used only a free shipping discount. See the specific promotion for details.

Note: “Final sale” items are not eligible for a price adjustment.

To Get a Price Adjustment

Within 14 days of your order, contact us.

Have your order number ready if you call (it's on your shipping confirmation email).

Note: Price adjustments for online purchases cannot be made in a store.

What happens next?

If your purchase is eligible for a price adjustment, we refund you the difference in your original form of payment, such as the credit card you used.

Related Topics
  • Refunds & Credits
  • Return & Exchange Policies at a Glance

See It First

Privacy Policy

InstagramYoutubeTikTok
Customer Support
Customer ServiceBuy Online. Pick Up In-Store.Store LocatorGapCashGiftCards
Gap Good Rewards
Join Gap Good RewardsApply for a Credit CardMy Rewards & BenefitsPay Credit Card BillLearn More
About Us
Our ValuesCareersGet the AppSign up for Text Messages
© 2025 The Gap, Inc.|Privacy Policy||Your California Privacy Rights|California Transparency in Supply Chains Act|Terms of Use|Careers|Sustainability|About Gap Inc.
Americans with Disabilities Act|Gap Inc. Policies