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Changing or Canceling Your Order

Need to cancel an item or update your shipping address? Sign into your online account and visit Order Details to view any eligible self-service options to make updates within 45 minutes of placing your order.

If we're not able to cancel your order, you can easily return your unwanted items (no printer required).

Note: If you cancel an item purchased with a promotion or special deal, you may not be eligible to receive that promotion or discount again.

We process orders as quickly as possible. High demand can sometimes cause certain items to sell out. If that happens to one of your ordered items, we'll email you immediately. If the item won't be back in stock, the item will be cancelled. You won't be charged for the item or related taxes or shipping. You may see a temporary authorization on your credit card.