Comments about Linen-Cotton '90s Loose Herringbone Pants

Love these

first, they didn't send it and didn't refund, and after reorder, they sent me the wrong color. this is not i expected with GAP

Comments about Linen-Cotton '90s Loose Herringbone Pants

I've been a loyal and regular customer of Gap and Old Navy for years. I shop with them almost every month, especially when they run good promotions. I've always appreciated their styles and prices — but unfortunately, my recent experience has completely shattered my trust in them. A couple of weeks ago, I placed an order with Gap that included six items. When my order finally arrived, I noticed that one item was missing from the package. I immediately contacted Gap's customer service. The representative was polite and said they would file a claim on my behalf. At that point, I expected the usual — a quick review followed by a refund or replacement. But that's not what happened. The next day, I received an email from Gap saying the refund for the missing item was denied. Confused, I called customer service again to find out why. The representative told me that the refund was denied because I had filed a previous missing package claim. The worst part? That previous claim was due to Gap delivering my order to the wrong address — a mistake that was 100% their fault, not mine. So now, I'm being punished for something Gap did wrong in the past. Because they messed up a delivery, I am now apparently flagged, and they're refusing to issue refunds — even when I don't receive part of my order. This is completely unfair, unethical, and feels like theft. It's not just about the money (although yes, I lost money). It's about the principle. If Gap's policy is to deny refunds based on the number of claims — without even investigating if the customer is at fault — that's a serious problem. It means if they send your package to the wrong address, or forget to pack an item, you might be stuck paying for something you never received. That's not just bad service — it's bad business. As a frequent and loyal shopper, I'm extremely disappointed in how this was handled. Instead of being treated with respect or trust, I was treated like someone trying to scam the company

I've been a loyal customer of Gap and Old Navy for years, placing orders regularly. But I'm extremely disappointed with how my recent order was handled. I ordered six items, and when my package arrived, one item was missing. I contacted customer service, and they initially opened a claim. However, the next day I received an email saying my refund was denied. When I called back, I was told it was because I had previously filed a missing package report — even though that issue was due to Gap delivering to the wrong address, not my mistake. I'm now being punished for Gap's previous error, and they refused to refund me for a missing item. This feels incredibly unfair and frankly like theft. I've been a regular shopper, but this experience has really shaken my trust. If this is how customer service treats loyal customers, I'll think twice before shopping here again.

I've been a loyal customer of Gap and Old Navy for years, placing orders regularly. But I'm extremely disappointed with how my recent order was handled. I ordered six items, and when my package arrived, one item was missing. I contacted customer service, and they initially opened a claim. However, the next day I received an email saying my refund was denied. When I called back, I was told it was because I had previously filed a missing package report — even though that issue was due to Gap delivering to the wrong address, not my mistake. I'm now being punished for Gap's previous error, and they refused to refund me for a missing item. This feels incredibly unfair and frankly like theft. I've been a regular shopper, but this experience has really shaken my trust. If this is how customer service treats loyal customers, I'll think twice before shopping here again.

Comments about Linen-Cotton '90s Loose Herringbone Pants

good qualtiy nice fit

Comments about Linen-Cotton '90s Loose Herringbone Pants

#sweepstakes. Great fit! True to size, perfect material for the summer. Also I am very happy you can not see through them

Comments about Linen-Cotton '90s Loose Herringbone Pants

The material is very soft and drapes nicely. The pants came out of the washing machine wrinkled and stayed so after drying. I will have to iron them, but don't mind because I like the pants.

Comments about Linen-Cotton '90s Loose Herringbone Pants

Perfect weight for summer wearing and the fit/crop is great. The herringbone pattern gives them more interest and I think the way they hang has gotten better after a wash or two.

Comments about Linen-Cotton '90s Loose Herringbone Pants

I LOVE the fit of these. So cool on a hot summer day. It was a great, cost-effective purchase for summer. #sweepstakes