Reviews

Review Snapshot
4.5
27 Star Ratings
75%
of respondents would recommend this to a friend
Ratings Distribution
Most Liked Positive Review
Perfect mules

I was in need of comfortable and affordable mules for work. These mules are the perfect height and are so comfortable! Although I am a loyal Banana customer, this is the first time I've ordered shoes from Gap. I'll be sure to order shoes from Gap in the future! Thank you Gap!

Versus
Most Liked Negative Review
Cute

Cute in appearance. Not much cushion for long walks. The straps fit well with no pressure for my kinda skinny feet. I like the minimalist look with low heels. The sizing is tricky. Usual size is 7.5 so it was recommended to get the 8 but as shown in my pics it was way to big. Returning to get a size...

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18 Customer Reviews
Comfortable look great

Submitted 1 year ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Comments about Cross Strap Kitten Heel Mule

So cute and comfortable

Bottom Line Yes, I would recommend to a friend

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Cute

Submitted 1 year ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Comments about Cross Strap Kitten Heel Mule

These are okay, not my favorite.

Bottom Line No, I would not recommend to a friend

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Great kitten heels

Submitted 2 years ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Comments about Cross Strap Kitten Heel Mule

Adorable sandal! Comfortable and kitten heel is perfect for work or night out. True to size and perfect fit.

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Perfect

Submitted 2 years ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Comments about Cross Strap Kitten Heel Mule

Cute and pretty

Bottom Line Yes, I would recommend to a friend

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I RECEIVED USED SANDALS!! DAMAGED AND DIRTY.

Submitted 2 years ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Comments about Cross Strap Kitten Heel Mule

I am very disappointed. I received used sandals. The soles are soiled and they are damaged. I ordered new shoes. These are obviously returns. They didn't even come in a box.... they came in a plastic bag with no protection and no return label or receipt. This never happened to me with The Gap... I've been a loyal customer for many years. I expect a full refund including the shipping fee.

User submitted media 1 of 3
Dirty Soles
User submitted media 2 of 3
Damaged
User submitted media 3 of 3

Bottom Line No, I would not recommend to a friend

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Nice but small

Submitted 2 years ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

These look nice but they are too short for my feet even though I bought my usual size. Going back to GAP

Bottom Line No, I would not recommend to a friend

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10/10

Submitted 2 years ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

gorgeous pair of shoes! got them for my mother because it reminded me of the type of shoes she used to wear in the early 00s

Bottom Line Yes, I would recommend to a friend

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Love them

Submitted 2 years ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

So Stylish

Bottom Line Yes, I would recommend to a friend

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Cute

Submitted 2 years ago

By Y

From Undisclosed

Cute in appearance. Not much cushion for long walks. The straps fit well with no pressure for my kinda skinny feet. I like the minimalist look with low heels. The sizing is tricky. Usual size is 7.5 so it was recommended to get the 8 but as shown in my pics it was way to big. Returning to get a size 7. Hopefully works.

User submitted media 1 of 2
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Comfort.

Submitted 2 years ago

By anonymous

From Undisclosed

Verified Buyer

Sweepstakes Entry

Love the shoes. Very comfortable.

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