Contact Us

Chat is the fastest way to reach out with comments or questions. If you’re interested in exchanging an item, call toll-free to get started.

For immediate help on common issues like returns and orders status, first look through the topics to the left.

Looking for something specific at a store nearby? Use the store locator.


Start a chat using the icon in the bottom right corner of the page. Regular chat hours are daily, 7 am – 1am ET.

Call Toll-free

We're available to take your call 7am – 1am ET, 7 days a week:
800-GapStyle (800-427-7895).

For customers with hearing impairments:
Please dial 711 for relay service.