Fit: Relaxed. A straight & easy fit with a relaxed sleeve.
For a Classic fit, go down one size.
Hits at the hip.
Models are 6′1″–6′2″ (185 cm–188 cm) with a 31″ (79 cm) waist & 32–33″ (81 cm–84 cm) inseam & are wearing Gap size M.
Soft cotton jersey T-shirt.
Crewneck.
Short sleeves.
This product was made in a factory that invests in gender equality and women’s empowerment. Through RISE (Reimagining Industry to Support Equality) and Gap Inc.’s program P.A.C.E. (Personal Advancement & Career Enhancement), we support people who make our clothes to build the skills, knowledge, confidence, and resilience needed to advance in work and life. Learn more here.
Missing Item? Don't Expect a Refund – Gap Denied Refund
Submitted 4 days ago
By anonymous
From Undisclosed
Height 5'11"
Verified Buyer
Sweepstakes Entry
Comments about Original T-Shirt
I've been a loyal and regular customer of Gap and Old Navy for years. I shop with them almost every month, especially when they run good promotions. I've always appreciated their styles and prices — but unfortunately, my recent experience has completely shattered my trust in them.
A couple of weeks ago, I placed an order with Gap that included six items. When my order finally arrived, I noticed that one item was missing from the package. I immediately contacted Gap's customer service. The representative was polite and said they would file a claim on my behalf. At that point, I expected the usual — a quick review followed by a refund or replacement. But that's not what happened. The next day, I received an email from Gap saying the refund for the missing item was denied. Confused, I called customer service again to find out why. The representative told me that the refund was denied because I had filed a previous missing package claim. The worst part? That previous claim was due to Gap delivering my order to the wrong address — a mistake that was 100% their fault, not mine. So now, I'm being punished for something Gap did wrong in the past. Because they messed up a delivery, I am now apparently flagged, and they're refusing to issue refunds — even when I don't receive part of my order. This is completely unfair, unethical, and feels like theft. It's not just about the money (although yes, I lost money). It's about the principle. If Gap's policy is to deny refunds based on the number of claims — without even investigating if the customer is at fault — that's a serious problem. It means if they send your package to the wrong address, or forget to pack an item, you might be stuck paying for something you never received. That's not just bad service — it's bad business. As a frequent and loyal shopper, I'm extremely disappointed in how this was handled. Instead of being treated with respect or trust, I was treated like someone trying to scam the company
